Posts tagged ‘Seattle WA’

September 7, 2011

Embracing Failure

Written by Alicia Marie Fruin

I have heard it said that “if you can’t do it right, then don’t do it at all.”

I wonder how important it really is to always get it “right”? How many times does this philosophy keep us from just taking the next step? Could this just be a strategy designed to play it safe? Do we really think “if I am careful I won’t fail”? Really?

I find that ironic since failure is inevitable.  You will fail…I will fail. We will all hit ceilings of achievement. We will all get stuck. We will all fail now and then. If you are playing in the game of business at all, it will happen. Every choice, effort and move you make has to line up just right to get your intended outcome. It makes sense that it will not happen at times. What is this notion that it is bad to fail really about? Each time we don’t hit our goal it allows us to learn, tweak, re-align our actions and go for it again.

As a business coach, I have noticed that people who are very accomplished have a healthy relationship with failure. They embrace it, watch for it, learn from their mistakes and move on.  Sometimes they even publicize their failures, modeling the kind of leadership they want to see in their employees. They seem to know and understand that who they are is not their job, their business or their results.

Most of us only see these high powered, accomplished individuals when they are in the public and enjoying some measure of success. We do not see the every day struggles, disappointments and failures. On the weekly phone calls with my clients, I have a privileged point of view. I hear the challenges, hesitation, the pain, the disappointment as well as the wins, successes and accomplishments.

Accomplished people seem to understand a simple truth. They are not their mistakes and they are not their behaviors. Both mistakes and behaviors are changeable. They know in their heart that when they fail at something, they are not a failure. When they make a mistake, they are not a mistake. When they do something wrong, they are not wrong. They seem to understand that who they are as a human being is constant. They are people who can fall down, smile, pick themselves up and keep going.

I have also noticed that successful people seem less likely to avoid their emotions such as rejection, guilt, self-doubt, fear, overwhelm and dissatisfaction. Instead they just allow and move through their emotions like a hot knife through butter staying their course regardless of the fear. One of my clients, let’s call him “Joe” would say, “It’s just part of the ride. It is normal to have fear sometimes, to feel lost sometimes, and to be disappointed. I wouldn’t trade any of this for a dull cubicle and a steady paycheck”.

Mastery is a succession of failures, not wins. You have to be bad at something and keep going to master it. Failure and success are events. Whatever emotion or circumstance has been stopping you; I encourage you to embrace the possibility of failure and the emotion that goes with that. If you wait till it feels safe you will have waited too long.  Just take your next step towards your goals today and then again tomorrow and the next day and the next day.

People Biz, Inc. is a coaching and training company that helps clients to achieve measurable transformation in realizing their personal and professional goals. Owner Alicia Marie Fruin has since been coaching, training and helping business owners for over 11 years. Her years of experience as a professional coach, workshop leader and entrepreneur have allowed her to help businesses reach their optimal potential, improving productivity and increasing profits. More information on coaching and training services offered by People Biz, Inc. can be found online at www.peoplebizinc.com or by calling (512) 989-2230.

August 24, 2011

Webinar Series

WEBINAR PRICING:
$39 General Admission
$29 CMI Awardees
Free to Current Coaching Clients of People Biz, Inc.

Register Here!

STRATEGIC PLANNING | Friday, October 14, 2011 | 1:00 PM – 4:00 PM CST
Led by Paula Fracasso
Create a vision statement, mission statement, and practiced values as the foundation for your business plan and culture. Then get step-by-step instruction on how to set goals, build strategies and create action plans in alignment with your culture. This is a great course to do with your team!

HIRING PLAN | Thursday, November 10, 2011 | 2:00 PM – 5:00 PM CST
Led by Alicia Marie
How do you know when it is time to hire?  What role is the right one?  Identify a strategy for building your organization as well as a hiring process for identifying talent.  Save time, money and the headache of a bad hire.

INSPIRED GOALS | Thursday, January 12, 2012 | 2:00 PM – 5:00 PM CST
Led by Alicia Marie
Just another year?  Join us for an enlightening look at how to set goals that inspire, motivate and support your vision. Give yourself the time and space you need to create your goals this year. You have never done a course quite like this one. People who participate report breakthrough results all year long!

DISC TRAINING | Friday, February 24, 2012 | 1:00 PM – 3:00 PM CST
Led by Paula Fracasso
Discover your own behavior and how to relate best with each behavior style. Go beyond the interview and learn to accurately use the DISC Assessment tool when hiring. Learn to effectively coach your employees and/or understand how to best train and manage an employee.
*Tuition is $99 (includes cost of DISC and your in-depth 15 page DISC report)

MASTER COMMUNICATOR | Thursday, March 22, 2012 | 1:00 PM – 4:00 PM CST
Led by Alicia Marie
We learn how to communicate because we want something…to be held, fed, etc. Most of us still communicate for that reason and only that reason, which leads to a control/command style of communication. As most leaders have figured out, “telling and directing” simply doesn’t work well. Yet as leaders, it can seem as if we do not have any choice? We are stuck in that first model of communication. Join us and learn how to shift into an effective communication model of engagement, collaboration and possibility.

COACHING SKILLS FOR MANAGERS | Thursday, April 12, 2012 | 1:00 PM – 4:00 PM CST
Led by Deborah Huyer
Maybe you do not have to know it all or do it all? Join us for a lively discussion about coaching versus managing. Learn how to grow and develop your employees and reap the benefits of leading versus managing. (Master Communicator is a prerequisite for this course.)

RAVE REVIEWS | Thursday, May 17, 2012 | 1:00 PM – 4:00 PM CST
Led by Deborah Huyer
Stop going through the motions of an annual review. Learn how to set yourself, your business and your employees up to win. Write employee reviews that support growth, learn how to give feedback, identify growth opportunities and develop personal development plans with employees.

Register Here!

February 10, 2011

The Coaching Clinic: Coaching Skills for Managers

Two Day Course

Next Public course is March 31st – April 1st in Bellevue, Washington. 

The Coaching Clinic Brochure | Training Registration Form  

Coaching is the quickest and most effective method for developing your employees. A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach. HCRI Approved Hours: 11.5 hours! Course includes a coaching session with Trainer Alicia Marie as well as a DISC Assessment.

* Learn powerful and effective techniques that help you seize daily coaching situations.

* What coaching is about, why it is effective and how to implement it in the workplace.

* Learn how to make the traditional switch from “Command and Control” style management to collaborative and supportive coaching.

* The use of behavior assessments and how they apply when coaching.

* Identify goals and create action plans with employees.

* Promote learning and discovery in your business.

* Accountability – what it takes and how to infuse your company culture with it.

* Personal Foundation – modeling “Real Power” in the workplace.

I attended a Coaching Clinic that Alicia Marie presented and was amazed at the knowledge that I gained! I originally signed up for just the PHR credit, but left with a whole new awareness of myself, those that I work with and am surrounded by. On a conference call with my supervisor and a few Execs’, we were discussing another employee and it hit me what type of personality each member of the call was! With this newfound knowledge I was able to guide the conversation so everyone was on the same page and I left feeling I now knew exactly how to relate to those that I support daily. I would recommend Alicia’s Coaching Clinic to anyone. I promise you, you will come out of this clinic with a new perspective in everything you deal with!

– Michelle Lopez, PHR , HR Director

January 24, 2011

The Entrepreneurial Spirit

Have you noticed that when you allow the entrepreneurial spirit in you to lead the way – with passion, authenticity, purpose and persistence – you naturally express thoughts and actions of abundance?  You just know that all things are possible.

Our recent economy has been built on entrepreneurialism; it’s rooted in the unwavering entrepreneurial spirit of creativity, ingenuity, determination and drive.  Entrepreneurs live in a perpetual state of opportunity and they produce a powerful ripple effect of abundance for all of us.  Why is that?

I’ve had the pleasure of working with entrepreneurs and business owners for more than a decade.  It’s been my personal experience that entrepreneurs are particularly generous people.  I was reminded of this when I read a recent study that reported that 89% percent of entrepreneurs donate money (both personally and through their companies) to support charitable causes, while 70% also donate their time.  The majority of those surveyed believe that being an entrepreneur makes them more inclined to give to charity.

Entrepreneurs value individual effort and know that greatness starts with a commitment to personal excellence.  When you strive for excellence in everything you do, it’s then reflected throughout your company.  Because you live it, your staff embraces it. They, too, enjoy seeing their best come through in the work they do.

We see this spirit in our clients all the time here at People Biz, Inc.

  • Every Valentine’s Day, Shelley Capretto with Village Maternity in Seattle gives 10% of their sales to charity.  They have been involved with “Shop to Make a Difference” for 6 years, and along with other Univeristy Village shops, they raised $51,000 for the Fred Hutchinson Cancer Research Center in 2010.
  • Diane Dean of Epiphany! Counseling & Wellness Center in Pittsburgh mentors counseling students au gratis.  Using these students, Epiphany! provides free counseling services to those without insurance, or those receiving medical assistance and unable to find a counselor.
  • Dr. Martha Pyron, MD of Medicine in Motion in Austin provides medical care for the Hill Country Ride for AIDS each year, organizing 30 or more volunteers.  The ride generated 600,000 funds for AIDS services in Austin last year.
  • Doreen Zayer, owner of Relax on Cloud 9 in Staten Island, opens her doors the Monday after Mothers’ Day for an exclusive spa experience for mothers and their special needs daughters.  Staff volunteers their time to give the girls special spa treatments such as facials, massages, and foot scrubs.   
  • Pam O’Bryant’s Keller Williams Realty office in Arlington, VA donated over $40,000 to the Arlington Food Assistance Center in November from their gala and silent auction. They also donated over $8000 last year to the Keller Williams national charity, KW Cares, which helps KW agents in need.
  • Each year at Christmas, Ed and Charlene Hoey with Meyer and Associates Marketing & Communications in New York lets staff members pick several charities to which the company will donate, such as Unicef, World Hunger Year, and Habitat for Humanity.  They also sponsor NYU students in conjunction with the monthly HSMAI luncheons.
  • Representatives of Bluebonnet Electric in Bastrop, TX were honored at the Ronald McDonald House Charities of Austin and Central Texas’ 25th Anniversary on October 25th.   The company is listed on the Wishing Wall, a permanent display at the Ronald McDonald House, which was built in appreciation of loyal supporters and was dedicated at the anniversary event.

And the list goes on.

We want to take a moment now, as the new year begins, to honor you and wish you the very best in the year to come.  At People Biz, Inc., we are very proud of who you are and what you do for your community!

January 18, 2011

Alicia Marie Interviewed on Deb Scott’s Radio Show

Click here to listen to Deb Scott’s interview with Alicia Marie on “The Best People We Know” Radio Show.  Alicia Marie discusses different ways to take “mental” advantage of the new year, how and why everyone should set measurable goals, how to get a fresh start in 2011, and much more!

December 21, 2010

So, you were fired. Now what?

So, you were fired.  Now what?  How will you explain it when you interview?

How do you respond to a job interview question about why you left your last job, when the answer is that you were fired?  This question is dreaded by everyone who has ever been laid off.  But it doesn’t have to be that way…

There are many questions that job seekers are asked. “What salary are you looking for?” is a common one.  “Why should we hire you?” is another.  And “Why did you leave your last job?” – this one can leave you spluttering if you were fired and don’t know how to answer, and most people don’t!  After they’ve stumbled through a few answers, trying in vain to phrase it in an acceptable way and are not invited back for a second interview, their fears are confirmed.  No one will hire them because they’ve been fired.

But that’s not what is really happening.  The problem is not that they were fired, but how they answered the question.

We don’t stay at a job our entire lives like our grandparents did.  Not only is it common to change jobs, some believe it’s the best way to leverage salary and a career.  Most of the changes may be of your own volition – odds are a few changes will involve being fired or laid-off.

Companies are bought out, they merge, they down-size, and they consolidate, which means inevitably there’s a duplication of staff.  It can be as simple as the new president wanting to bring in his own team.  He probably didn’t even look at your capabilities; he just decided you were “outta there”.  These departures aren’t as difficult to explain, and your answer can be relatively easy.

The instances that cause real concern feel very personal, even when they aren’t. You are the only one who was dismissed, and what’s more, you know they’ll replace you.  You’re caught off guard, angry, and frightened.  In an instant, you’re on the defensive, which is usually where people remain. And that’s exactly what causes the problem.  Interviewers can spot “victim” mentality from a mile away.  

Firing isn’t always about the individual, even though that’s who is impacted the most.  Sometimes it’s about the boss—especially bosses with issues.  It might be about poor performance, but that’s not always negative. It could be the result of having different philosophies.  For instance, the company may value those who work weekends, nights and holidays.  You prefer to balance your life.

Once you’re fired, you can’t change the circumstances.  But you can control how you view them.  While departmental or companywide layoffs are easier to explain, they can also cause damage.  You wonder, “If I’d been really good, wouldn’t they have found another spot for me?”  In addition, you’re in an insecure place that sometimes is difficult to adjust to.

Take some time to clear some tears or anger.  If you’re tempted to recoil, rehash, threaten revenge or otherwise communicate with your previous employer, don’t.  Remember two words: reference and reputation.  Don’t burn your bridges!  Leave the company gracefully.

During this time you have given yourself, detach yourself from the event and honestly examine what happened. Look at the facts.  That’s the only way you’re going to get any insight and begin adjusting your thoughts and perspective.  There are hundreds of reasons for dismissal, so there is no perfect answer.

The first step, as trite as it sounds, is to look at it as a blessing – an opportunity to grow or move on.  It may take some time to see, but no matter how bad it looks or feels, something good will come of it.  Maybe it will be a better job, a chance to grow, a new business, or the realization that you hated your career – who knows?

If you’re too busy being the angry and defensive victim, not only will you miss the chance to capitalize on the positive outcome, but you’ll also keep experiencing negative consequences.  When you’re in a victimized frame of mind, you’ll miss recognizing an opportunity and continue to perpetuate your unemployment.

The unequivocal rule in an interview is to tell the truth.  If they discover you lied, you’ll be wondering for a long time how you’ll pay your bills.  So when you’re asked why you left, tell them you were fired.  Forthright brevity is best.  It’s all in how you phrase it.  The trick is a shift in perspective, which is easier when you’ve purged the defensiveness and shame.

Don’t give a long, rambling story or blame the company, your boss, or anyone else.  Take full responsibility.  Do not be a victim in any way shape or form.  Did you learn from the experience?  Then by all means, say so. It is okay to say the role, company, or job was not a good fit for me.  Not every job is right for every person.  There are philosophical differences, chemistry problems, tough spots, and bosses who are difficult and self-absorbed.

Regardless of the reason, it wasn’t your perfect job, or you weren’t quite what they needed.  The great thing is that it was recognized (in whatever form) and everyone is moving on.  The goal is to be real about what works for you and why the firing took place.

Let’s examine two answers to the question: “Why did you leave your last job?”

“I don’t know.  I was doing my job.  Most everyone liked me.  They always came to me for advice instead of our boss.  When the other manager left, they promoted the assistant.  She’s maybe about 28.  I guess they thought she’d be good just because she’d been there a long time, but she really was a shrew.  I think she hated me.  She was always talking down to me.  She never did this with the “higher ups”.  One time she took credit for one of my projects.  She’s the one that should have left!  I’m glad to be out of there.”

“I was fired, actually.  The assistant manager was promoted to manager because she had seniority and she was very good at her job.  Unfortunately, she was young and perhaps she thought respect was automatically accorded instead of earned, because when everyone else began coming to me instead of her, it didn’t seem to sit well with her.  Despite that I excelled in my responsibilities and met my goals, she let me go.  I’m sorry to have had to leave the company.  I did learn that I could have been a better communicator and I could have built a relationship with her.  That could have saved my job.  Next time I will work harder on that instead of assume someone knows my intentions.”

Can you spot the differences?  As the interviewer, what would you think?

You must work out a comfortable response.  Rewrite it, rephrase it, and test it.  Be able to say it calmly and sincerely.  If you notice hesitation or discomfort, your words and your attitude (possibly both) need an adjustment.  There is no good or bad.  There’s only perspective, which is your choice.  Firing is considered “bad,” but what’s bad about being fired when a boss has issues?  What’s bad about protecting a customer or not compromising your ethics?  What’s bad about being asked to leave because the position description changed and doesn’t fit your job preferences or skills?  What’s bad about being fired from a sales job for lousy numbers when you hate selling (and realize later that you’re relieved to be gone)?

One last bit of advice:  talk through your responses to interview questions with an objective supporter, like a career counselor or a career coach.  Sometimes we can gain perspective by having a conversation with a neutral party.

Alicia Marie
People Biz, Inc.

December 14, 2010

Alicia Marie to be interviewed on “The Best People We Know” Radio Show

Save the date!   On January 13th at 2 CST, Alicia Marie will be interviewed on Deb Scott’s radio show, “The Best People We Know.” 

Alicia Marie will discuss different ways to take “mental” advantage of the new year, how and why everyone should set measurable goals, how to get a fresh start in 2011, and much more! 

Have a few questions in mind on this topic?  Call into the show and have Alicia answer them on the air!  Just call 347-637-1318 anytime during the show.

July 13, 2010

Death of a dinosaur: The end of the annual performance review- and the birth of Organizational Coaching

Ask An Expert – Join Alicia Marie as she interviews Executive Coach, Deborah Huyer Aug 25th at 4pm CST 

” Death of a dinosaur: The end of the annual performance review- and the birth of Organizational Coaching

The business world is growing and changing at ever quickening speeds, yet there has been little change in performance management over the past 10 years to adapt to these changes.Like the platypus, the annual performance review has not kept up with the speed of change and finds itself stagnant, obsolete and ineffective in meeting today’s needs. For many companies it is a slow and painful death bringing too little relevant information, too late to make a difference.  Weeks of lost productivity, gathering feedback, filling out forms,  uncomfortable meetings, and mismatched expectations is hated and reviled by managers and employees alike. New and ever changing business challenges, need a new performance management approach that is relevant, agile and iterative –  leading to continuous growth and results. Until performance management is an integrated business process like project management, software development, and general accounting procedures, it will remain a slow moving dinosaur, ambling its way towards extinction – unfortunately taking many  businesses with it. Learn more about Integrative performance coaching (organizational coaching) in this interview. 

RSVP by calling  (512) 989-2230 or by sending an email to reserve@peoplebizinc.com 

You will call in at l: (724) 444-7444,  Call ID:  64981,  Pin: 1#   – The call is free.

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June 21, 2010

The Middle Way is Very Simple ~

The middle way is very simple. Keep it simple and you will find the balance you have been yearning for. All extremes are fear based and destructive. Should you eat all the time? Well no, that would not be good for you. Should you stop eating all together? No, that would not be good for you. I could ask you the same questions around exercise,  work, play, relationships and on and on.  From science, we know that if you pull a pendulum 30 degrees to the right it will swing 30 degrees to the left. You do not need a philosopher to understand this.  

Sometimes an extreme solution feels like a good idea. For example; if you are always alone, eat alone, go to movies alone, watch TV alone, and work alone. Being in a relationship where you are together all the time may sound good to you. The reason it seems like a good idea is that you are living in the opposite extreme. However, if you then entered into that relationship, it would not be long until you needed your space. Learning to swing your pendulum less to the left or to the right is the middle way. The middle way is that place where you are not forcing or pushing against anything.  

The energy is balanced. You must first realize that everything has its opposite. This means everything has a middle point as well. Awareness of this makes the middle way possible. When you stop swinging between the opposites, you will discover far more energy than you ever imagined. What takes others hours will start to take you minutes. The things that wear other people out will not even faze you. You will learn how to manage your energy efficiently. 

I am saying that most of us waste tremendous energy on extremes. The inefficiency of your actions are determined by how off center you are. When you spend lots of time trying to maintain an extreme, nothing moves forward. You get stuck in a rut. You become stuck working too hard or too little, eating too much, not sleeping, being depressed.  

How do you find the middle way? How do you stop the pendulum from swinging back and forth so violently? Amazingly enough, you do this by leaving the pendulum alone. It will not keep swinging to extremes unless you feed the extremes with energy. Stop participating in the extremes and your pendulum will come to center. You will be filled with energy because you have stopped wasting it on extremes.  

This is quite different from how most people live. Someone cuts you off in traffic and you could be upset for an hour or more! If you are operating it the middle way.  Things happen and they pass. You do not get pulled into upset easily. Someone cuts you off in traffic and you feel pulled towards upset…then being aware, you open your heart, release and move on. Continuous upset is a signal that you are operating in an extreme. We all get out of balance. It can be a great way to discover the middle way actually.  

Awareness of your emotions will keep you from being stuck. The middle way is blind. You cannot see where you are going instead you use your cane to feel where you shouldn’t go thus finding your path.  

Excerpt from Healthy Solutions Program http://www.peoplebizinc.com/lifeworks/healthy-solutions/ 

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June 15, 2010

Ask an Expert, Pieter J. Dewet, “Heal Thyself”

Join our Ask An Expert session in August – Dr. Pieter DeWet- Heal Thy Self  

Pieter J. DeWet, M.D., M.D.(H), FAAFP, ABHIM
Holistic Medicine, Integrative Medicine, Homeopathy,  Family Practice, Chronic Disease Management

Dr. Pieter J. DeWet has been in private practice, practicing Wellness medicine since 1997 and is the owner and medical director of Quantum Healing Institute in Tyler, TX.  Dr. De Wet graduated medical school in 1985 and has been a family physician since 1991 when he obtained his Board Certification in Family Medicine through the American Board of Family Medicine.  He has been a fellow of the American Academy of Family Practice since 1994 and completed a fellowship in Faculty Development in 1994.  He has been a Diplomat of the American Board of Holistic and Integrative Medicine  since the year 2000.  In 2007 he also received his Arizona Homeopathic and Integrative medicine license. 

Dr. DeWet completed his residency in family medicine at the University of Texas Health Center at Tyler in 1991. He pursued a career in academic medicine at UT Health Center starting immediately after his residency until he left UT Health Center in 1997 to go into private practice. Dr. DeWet was associate professor of family medicine and associate program director of the family practice residency program. He was intimately involved in the development of numerous chronic disease management programs at the University of Texas Health Center. He was also the founder and director of the Center for Nutrition Preventive Medicine there from 1995-1997.

Dr. DeWet has been co-host of a nationally syndicated radio program called Healthy, Wealthy & Wise since 2004. He and his wife Cindi are currently hosts of their own XM radio program called “The Quantum Healing Hour” on XM 170 every Saturday 4-5PM CST. Dr. DeWet has spent his entire career in medicine starting from the time he entered medical school to search for the most effective, least harmful and the most cost effective methods to treat patients with complex health challenges, and currently treats patients from all around the country and worldwide for diseases and health conditions ranging from the most simple to some of the most complex. Dr. DeWet approaches all patients holistically, which means he focuses on body, mind and soul and routinely addresses and assists in the treatment of patient’s physical, emotional, social, mental, environmental and spiritual issues as it relates to their overall health situation. He is determined to find and treat the root causes of illness in each patient that he sees which is one reason why Dr. DeWet is credited for getting very good results with the majority of his patients, especially those that are willing to make the commitment to heal all aspects of their health challenges.

Date & Time: Wednesday, August 11th, 2010 at 3PM CST.


Call               (512) 989-2230         (512) 989-2230 or email rsvp@peoplebizinc.com.  
 No cost to attend.  Reserve your space today!

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